{"id":12069,"date":"2022-01-14T21:14:53","date_gmt":"2022-01-14T20:14:53","guid":{"rendered":"https:\/\/www.ocho.pl\/privacy-policy\/"},"modified":"2023-07-13T15:11:59","modified_gmt":"2023-07-13T13:11:59","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.ocho.pl\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\r\n<p>Since 25th May 2018, the current data protection regulations has amended in such a way that the new EU General Data Protection Regulation 2016\/679 (\u201c<strong>GDPR<\/strong>\u201d) applies.<\/p>\r\n<p>Therefore, the information below is presented to You in order to let You know how Your personal data collected in the course of health services delivery and\u00a0use of the Centre&#8217;s website is processed.<\/p>\r\n<p>Personal data controller<br \/>The controller of personal data is the centre where you arrange your visit and a health care service via the online platform located at\u00a0<a href=\"http:\/\/www.nowa.www.ocho.pl\/\">www.ocho.pl<\/a>, i.e.:<\/p>\r\n<ol>\r\n<li><strong>O\u015brodek Chirurgii Oka Profesora Zag\u00f3rskiego w Krakowie sp. z\u00a0o.o. [ Zagorski Eye Surgery Centre in\u00a0Krak\u00f3w Ltd. <\/strong>, registered ofiice address: ul.\u00a0Ludwika Solskiego 7C, 31-216 Krak\u00f3w;<\/li>\r\n<li><strong>O\u015brodek Chirurgii Oka Profesora Zag\u00f3rskiego<\/strong><strong> w Na\u0142\u0119czowie sp. z o.o. ( Zagorski Eye Surgery Centre in Na\u0142\u0119cz\u00f3w Ltd., registered office address: <\/strong>al.\u00a0Ma\u0142achowskiego 5, 24 \u2013 140 Na\u0142\u0119cz\u00f3w<\/li>\r\n<li><strong>O\u015brodek Chirurgii Oka Profesora Zag\u00f3rskiego <\/strong><strong>w Nowym S\u0105czu sp. z\u00a0o.o. <\/strong><strong>( Zagorski\u00a0 Eye Surgery Centre in Nowy S\u0105cz Ltd., , registered office address: <\/strong>Aleje Stefana Batory 88, 33 \u2013 300 Nowy S\u0105cz<\/li>\r\n<li><strong>O\u015brodek Chirurgii Oka Profesora Zag\u00f3rskiego w Rzeszowie <\/strong><strong> z\u00a0o.o. (Prof. Zagorski Eye Surgery Centre in Rzesz\u00f3w Ltd.), registered office address: <\/strong>\u00a0ul.\u00a0Moniuszki 8, 35 \u2013 117 Rzesz\u00f3w<\/li>\r\n<li><strong>Gabinety Okulistyczne sp. z o.o. [Ophthalmology Practices Ltd.), registered office address: <\/strong>Spokojna 17\/9,20-060 Lublin,<\/li>\r\n<li><strong>Gabinet Okulistyczny Prof. dr hab. <\/strong><strong>Zbigniewa Zag\u00f3rskiego ( Zagorski Private Practice), registered office address: <\/strong>ul.\u00a0Ogrodowa 6, 20-075 Lublin<\/li>\r\n<\/ol>\r\n<p>each of\u00a0these entities is hereinafter referred to as the \u201c<strong>Centre<\/strong>\u201d, and all further provisions of the Policy relating to the services, responsibilities and rights of the controller refer to the Centre in which you arrange your visit and a health care service.<\/p>\r\n<p>The operator of\u00a0the <a href=\"http:\/\/www.ocho.pl\">www.ocho.pl<\/a> website is the company \u201c<strong>OCHO\u201d sp. z\u00a0o.o. (OCHO Ltd) <\/strong>with\u00a0its registered office in\u00a0Krak\u00f3w, ul.\u00a0Ludwika Solskiego 7C, 31-216 Krak\u00f3w.<\/p>\r\n<p>All matters related to the\u00a0processing of your personal data, should be stated in writing and mailed to the\u00a0address of the Centre which is Your actual care provider <strong>and<\/strong> the e-mail address<a href=\"mailto::\">:<\/a> <a href=\"mailto:iod@ocho.pl\">iod@ocho.pl<\/a>. In the latter providing the location of the Centre is essential for the efficient communication.<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>You may contact the Data Protection Officer at:\u00a0<a href=\"mailto:iod@ocho.pl\">iod@ocho.pl<\/a><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>Sources of your personal data<br \/>The personal data processed in the Centre are obtained directly from\u00a0You, i.e. <strong>the Subject of<\/strong> the health services provided in the\u00a0Centre. If you use the\u00a0services of intermediary companies, then your data will be provided to us by the\u00a0intermediary.<\/p>\r\n<p>If you use our services, health care means a direct visit in the\u00a0Centre, but also telephone registration and\u00a0notification of the date of consultation, date of preoperative evaluation, date of the drug program and\u00a0other procedures. Health care services are provided based on contracts signed with the National Health Fund (pol.: Narodowy Fundusz Zdrowia = NFZ) for the patients having public insurance. The above applies only in these Centres where such contracts have been signed. The scope of the Centre&#8217;s activities comprises also health services on commercial terms.<\/p>\r\n<p>Employees of the Patient Services send an SMS notification about the\u00a0planned date of the visit to the\u00a0Centre.<\/p>\r\n<p>Scope of personal data processing<br \/>If You use our services under an agreement with the National Health Fund (NFZ), a referral from\u00a0a primary care doctor (general practitioner or family doctor) or Specialist is required. For\u00a0this purpose, a referral should contain the following data: first name, surname, PESEL number (Personal Polish Individual Number), gender and\u00a0date of birth, address of residence, telephone number, place of study (in the case of students), ICD-10 code, NFZ branch code. A referral from an ophthalmologist for the visit is treated equally.<\/p>\r\n<p>If You pay for a medical service \u2013 commercial service, in order to be able to verify your identity, confirm the right to health care services and\u00a0health insurance before providing a health care service; we also need the following data: first name, surname, PESEL\u00a0number, gender, date of birth, and\u00a0address of residence, contact telephone number, and\u00a0in the cases provided for by law, also the data of your legal representative.<\/p>\r\n<p>This\u00a0information is necessary for us to\u00a0provide health care to You.<\/p>\r\n<p>For the telephone registration, it is necessary to provide full name and contact telephone number.<\/p>\r\n<p>Another way to register a patient is to book an appointment online. Then it is necessary to provide the following data in an electronic version: first name and\u00a0surname and\u00a0description of the health problem.<\/p>\r\n<p>In\u00a0the case of online registration, we also collect certain technical data, which may constitute personal data, such as:<\/p>\r\n<ul>\r\n<li>Technical information: IP address, browser type and\u00a0version (e.g.\u00a0Internet Explorer, Firefox, Safari, etc.), time zone settings, browser plugin \u2013 in\u00a0types and\u00a0versions, operating system used (e.g.\u00a0Vista, Windows 7, MacOS, etc.), device type, hardware model, MAC address, unique identifiers and mobile network information;<\/li>\r\n<li>Data available online: information about the website of you visit, including the URL, the paths visitors take through our website (including date and\u00a0time), information about user network, such as device data, nodes, configurations, connection speed and\u00a0performance of web applications; pages you visit or search, response times, download errors, length of visits and\u00a0information about interactions (such as scrolling, clicks, hovering), and information whether\u00a0links or emails have been opened by\u00a0you.<\/li>\r\n<\/ul>\r\n<p>During health care services, we create medical documentation, containing all information about the diagnostics processes and management, in\u00a0particular information about\u00a0your health condition. It may also contain your other sensitive data (e.g., addictions).<\/p>\r\n<p>This information\u00a0is collected\u00a0only for the\u00a0purpose of medical diagnosis and proper treatment.<\/p>\r\n<p>Purpose of personal data processing<\/p>\r\n<p>The Centre processes personal data as a medical entity and the purpose of this processing is to provide health care and to manage health care systems and\u00a0services, by\u00a0which\u00a0we mean:<\/p>\r\n<ul>\r\n<li>determining the patient&#8217;s identity before\u00a0providing the service, verifying data when arranging a remote visit (e.g. via the website or by telephone), at reception or\u00a0in the doctor&#8217;s office (we process these data on the basis of a specific legal obligation imposed on the Centre by\u00a0applicable law \u2013 the basis from to Article 6(1)(c) of the GDPR);<\/li>\r\n<li>providing medical services and\u00a0treating patients in\u00a0order to fulfil the contract to which the patient is party (this is necessary for the purposes of fulfilling the contract to which the patient is party \u2013 the basis from Article 6(1)(b) of the GDPR),<\/li>\r\n<li>keeping and\u00a0storing medical records (this is\u00a0necessary for the purposes of preventive medicine, medical diagnosis and\u00a0delivery of health care \u2013 the basis from Article 9(2)(h) of the GDPR);<\/li>\r\n<li>executing the patient&#8217;s right, e.g.\u00a0receiving and\u00a0archiving statements authorising other people access the patient&#8217;s medical documentation and\u00a0provide them with information about the patient&#8217;s health (we process these data on the basis of a specific legal obligation imposed on the Centre by\u00a0applicable law \u2013 the basis from\u00a0Article 6(1)(c) of the GDPR);<\/li>\r\n<li>contacts with the patient at the\u00a0given telephone number or e-mail address, for example to confirm a reservation or cancel a medical consultation, remind about the consultation, inform about the need to prepare for the agreed procedure or\u00a0inform about the possibility of receiving the test result (this is necessary for the purpose of performing the contract to which the patient is party \u2013 the basis from Article 6(1)(b) of the GDPR);<\/li>\r\n<li>pursuing the legitimate interest of the Centre, which is to perform monitoring on the premises of the company, the development of the company and\u00a0its employees, planning and\u00a0organisation of work, performing analyses, summaries, statistics and\u00a0programs or business or personnel strategies, obtaining opinions on the quality of health services provided (surveys), protection and\u00a0safeguarding of the property of the Centre, defence of rights or establishment and pursuit of claims of the Centre (legitimate interest pursued by the controller \u2013 the basis from\u00a0Article 6(1)(f) of the GDPR).<\/li>\r\n<li>or the need to perform another, specific legal obligation imposed on\u00a0OCHO by\u00a0applicable law, e.g. tax, accounting issues, etc. (we process these data on the basis of a specific legal obligation imposed on the Centre by\u00a0applicable law \u2013 the basis from\u00a0Article 6(1)(c) of the GDPR).<\/li>\r\n<\/ul>\r\n<p>Do\u00a0we perform profiling of personal data?<br \/>We do not\u00a0process your personal data for\u00a0any purpose other than therapeutic or preventive activities. We do not\u00a0use your personal data for marketing purposes, nor\u00a0do we conduct so-called profiling, i.e. creating profiles of your preferences to\u00a0customise our services and marketing content.<\/p>\r\n<p>Recipients of personal data<br \/>All personal data collected by\u00a0us are covered by the confidentiality clause in\u00a0connection with the provision of health services and the need to properly organise the diagnostic and therapeutic process.<\/p>\r\n<p>Your personal data may be transferred to the following categories of recipients:<\/p>\r\n<ul>\r\n<li>Other medical institutions cooperating in\u00a0order to ensure continuity of treatment and\u00a0availability of health care in Poland.<\/li>\r\n<li>The National Health Fund (NFZ) as part of contract agreements with the\u00a0National Health Fund.<\/li>\r\n<li>Service providers which supply the Centre with technical and\u00a0organisational solutions enabling the provision of health care services and\u00a0the management of our entity (in\u00a0particular, providers of ICT services, suppliers of diagnostic equipment, courier and\u00a0postal companies for the needs of the patient, SMS and e-mail service providers).<\/li>\r\n<li>Providers of legal and advisory services and the entities which support us in asserting claims to which we are entitled (in particular law firms, debt collection companies).<\/li>\r\n<li>Institutions and\u00a0bodies authorised in accordance with\u00a0the provisions of the Act on Patient Rights and the Patient Ombudsman.<\/li>\r\n<li>People authorised by\u00a0you as part of\u00a0the implementation of statutory patient rights.<\/li>\r\n<\/ul>\r\n<p>Will personal data be transferred outside the European Economic Area?<br \/>Your personal data is not transferred outside the European Union. If in the\u00a0future it is necessary to transfer your data outside the EU, we ensure that\u00a0in\u00a0this case the transfer of data will take place on the basis of\u00a0an appropriate agreement between the Centre and\u00a0this entity, containing standard data protection clauses adopted by the European Commission.<\/p>\r\n<p>Period of processing your personal data<br \/>We are obliged to store your medical records for the\u00a0periods indicated in\u00a0Article 29(1) of the Act\u00a0on Patient Rights and the Patient Ombudsman, that\u00a0is, in principle\u00a0for a period of 20 years, counting from the end of the calendar year in\u00a0which the last entry was made.<\/p>\r\n<p>If the data have been processed by\u00a0us for the purpose of pursuing claims (e.g.\u00a0in debt collection proceedings), then we store them for as\u00a0long as the applicable law in the scope of limitation of civil claims permits (as a rule, 3 or 10 years).<\/p>\r\n<p>All data processed for accounting and tax purposes are processed for 5 years, counting from the end of the calendar year in which the tax obligation arose.<\/p>\r\n<p>After\u00a0the aforementioned periods, your data is\u00a0erased or anonymised (irreversible process).<\/p>\r\n<p>Obligation to provide personal data<\/p>\r\n<p>The choice of a medical entity is the patient&#8217;s right, and the use of the services provided by the Centres is fully voluntary. As an entity performing medical activities, we are obliged to\u00a0keep medical records in a manner specified by law, including marking the patient&#8217;s identity with the\u00a0use of his or her personal data. In\u00a0this case, failure to provide data may result in the refusal to book a visit or provide a health care service. Also for accounting or\u00a0tax reasons, we have a legal obligation to process your data; if data are not provided, we, for instance, will not be able to issue an invoice or\u00a0a receipt bearing your name.<\/p>\r\n<p>Providing your telephone number or e-mail address for\u00a0contact is voluntary; if these are not provided, a health care service will not be refused, but You will not\u00a0receive from\u00a0us a confirmation of your visit, information about\u00a0changing the date or\u00a0other important information about a given service.<\/p>\r\n<p>Rights of the patient in the processing of personal data<br \/>Data subjects have the following rights:<\/p>\r\n<ul>\r\n<li><strong>the<\/strong> <strong>right of access to the content of their personal data<\/strong>(submitting a request for information about the processed data and\u00a0obtaining a copy of them, including copies of own personal data that are\u00a0transferred to a third country) and <strong>the\u00a0right to rectify\u00a0(correct) them<\/strong>,\u00a0<strong>erase the data processed unjustifiably, restrict processing<\/strong>\u00a0(suspension of operations on\u00a0data or non-erasure of data \u2013 according to the submitted request), as well\u00a0as the\u00a0<strong>right to\u00a0transfer these data to\u00a0another data controller<\/strong>\u00a0(within the scope specified in Article 20 of the GDPR).<\/li>\r\n<li><strong>the right to\u00a0withdraw consent to the\u00a0processing of personal data at\u00a0any time<\/strong>without affecting the\u00a0lawfulness of the processing which\u00a0was carried out on the\u00a0basis of the consent given before\u00a0its withdrawal.<\/li>\r\n<li>in\u00a0special situations, they may\u00a0<strong>object to\u00a0<\/strong>the processing of personal data by the Centre at any time, if the basis for the use of the data is the legitimate interest of the Centre or the public interest. In\u00a0such a situation, after\u00a0considering the objection, the Centre will not\u00a0be able to process the personal data covered by the objection on\u00a0this\u00a0basis, unless the Centre proves that\u00a0there are:\r\n<ul>\r\n<li>compelling legitimate grounds for the processing of data that are considered by law to override the interests, rights and\u00a0freedoms of the data subject, or<\/li>\r\n<li>grounds for the establishment, execute, or defence of legal claims.<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<p>The scope of each of\u00a0these rights and the situations in\u00a0which they apply are specified in the\u00a0provisions of law. By protecting data against\u00a0unauthorized access, we may request additional identification of the data subject or additional information.<\/p>\r\n<p>The possibility of application of each the aforementioned rights arises from the\u00a0applicable legal provisions; for example, it depends on the legal basis for data processing and the purpose of their processing.<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>Reviewing requests related to your rights<br \/>All requests related to your rights should be submitted in writing to the address of the Centre and\u00a0additionally in the form of a scan of the letter to the\u00a0following address: <a href=\"mailto:iod@ocho.pl\">iod@ocho.pl<\/a>. The requests must be signed and\u00a0must contain the following information: first name, surname, address and\u00a0preferably also your e-mail address, to verify your identity.<\/p>\r\n<p>Where applicable law provides an administrative fee for the execution of such request (including irresponsible or exaggerated requests), the Centre may charge such a fee.<\/p>\r\n<p>All requests submitted under the applicable regulations will be reviewed by the Centre immediately and\u00a0properly. We will respond to your request within 30 days at the latest. Your request to\u00a0be forgotten, restrict the processing of data or transfer to\u00a0another controller of the personal data contained in medical records for the entire period of archiving medical records required by law will be refused.<\/p>\r\n<p>If the request is rejected, and if, in the opinion of the data Subject, the processing of personal data by the Centre violates the law, including the GDPR, the data Subject has the right to lodge a complaint with the President of the Office for Personal Data Protection.<\/p>\r\n<p>Cookies<br \/>We use\u00a0cookies to identify Your browser. They collect and\u00a0store information about when You visited our website and how You use it, which\u00a0allows us to store information about Your visits to the\u00a0website and\u00a0provides better service and\u00a0experience when browsing the website and\u00a0for analysis purposes. The personal data collected by\u00a0us using these technologies will also be used to manage your session.<\/p>\r\n<p>More information about cookies and\u00a0how to use them is available here:\u00a0<a href=\"http:\/\/wszystkooociasteczkach.pl\">http:\/\/wszystkooociasteczkach.pl<\/a><\/p>\r\n<p>Links to third party websites<br \/>Websites may contain links to\u00a0other websites whose privacy practices are different from\u00a0ours. Such external websites place their own cookies on\u00a0your computer, collect data or require you to provide personal information. If you provide personal data on\u00a0any of\u00a0these websites, then such information is subject to separate privacy policies. The Centre has no\u00a0control over\u00a0such websites and accepts no responsibility for\u00a0such websites. We encourage You to\u00a0carefully read the privacy policy of each website You visit.<\/p>\r\n<p>Changes to\u00a0this Privacy Policy<br \/>The Centre reserves the right to\u00a0make periodic changes to\u00a0this Policy. We expect that these will be mostly minor changes, but there may also be more significant changes. The date of the last modification is indicated at the\u00a0end of this document.<\/p>\r\n<p>We will post such changes on\u00a0this\u00a0page.<\/p>\r\n<p>Version<br \/>This Privacy Policy was published on 31 May 2018.<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p><\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Since 25th May 2018, the current data protection regulations has amended in such a way that the new EU General Data Protection Regulation 2016\/679 (\u201cGDPR\u201d) applies. Therefore, the information below is presented to You in order to let You know how Your personal data collected in the course of health services delivery and\u00a0use of &hellip; <a href=\"https:\/\/www.ocho.pl\/en\/privacy-policy\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Privacy policy<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-12069","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Since 25th May 2018, the current data protection regulations has amended in such a way that the new EU General Data Protection Regulation 2016\/679 (\u201cGDPR\u201d) applies. 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